Privacy Policy

Privacy Policy

Introduction

Welcome to https://neck-pain-how-to-relieve.thebestlocalpro.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our website, including but not limited to:

Please be informed that this policy does not extend to external platforms, apps, or services linked to our website, which have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy becomes effective when you:

  1. Use any of our applications, software, or services as an authorized user.
  2. Visit our website and interact with its content, including clicking on links, submitting forms, or downloading materials.
  3. Receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your user experience and provide targeted services. The categories of data we gather include:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Income, savings, and other financial data relevant to certain services or promotions.
  4. Purchase Information: Items bought, purchase frequency, and order history to improve product recommendations.
  5. Mobile Device Identifiers: Unique device IDs, mobile carrier information, and device type for analytics and personalization.
  6. Location Data: Geolocation information provided by your browser or device settings to offer location-based services.
  7. Feedback: Reviews, ratings, comments, and suggestions you share with us to improve our products and services.
  8. Social Media Information: User data from social media platforms when you connect your accounts for seamless sharing or login.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through multiple channels: user input forms, web analytics tools, tracking technologies, and third-party data providers.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights. Cookies are small text files stored on your device by our servers or third-party service providers. Here’s a breakdown of their types:

  1. Strictly Necessary Cookies: These ensure basic functions like login, navigation, and session management. Without them, certain parts of our website may not operate correctly.
  2. Preference Cookies: Used to remember your preferences, such as language settings or layout choices, for a personalized experience.
  3. Analytics Cookies: Allow us to analyze user behavior on our site, track performance metrics, and improve our services. These cookies collect aggregated data, ensuring user anonymity.

Users can control non-essential (or tracking) cookies through our Cookie Manager, providing transparency over your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for. Our retention periods are determined by legal obligations, tax requirements, and business needs. Once the data is no longer required or has fulfilled its intended purpose, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: We employ industry-standard encryption protocols to secure data transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to handle specific functions on our behalf.
  3. Regular Audits: Regular security audits and penetration testing ensure the effectiveness of our security measures.

Children’s Privacy

Our services are not directed at children under 18 years old, and we do not knowingly collect personal data from them. If you believe we have collected such information by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The ability to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The option to request the deletion of your personal data, subject to legal exceptions.
  4. Restriction: Limiting the use or processing of your personal data under certain circumstances.
  5. Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: Objecting to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The guarantee that you will not face adverse decisions based solely on exercising your data rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information. Your continued use of our website after such changes constitute acceptance of the updated policy.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please contact us:

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection.